Frequently Asked Questions

Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

Any adult over the age of 18 living in the home must complete an application and pay the non-refundable application fee.

Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 

If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

Yes. The security deposit amount varies by property but typically ranges from one to two months’ rent, depending on your credit history.

Leases normally run for one year, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing. We will hold a unit for up to one month in advance.

The Tenant Portal is a free online tool provided for your convenience. Through the portal, you can:

• Pay your rent online
• View past and upcoming payments
• Submit and track maintenance requests

Because we care. We’re a local, family-owned business that takes pride in the homes we offer and the people who live in them. We renovate our properties the right way—no shortcuts or quick fixes—and we manage them ourselves, so you’ll always deal directly with someone responsive, respectful, and rooted in the community.

Yes, plain and simple.

Rent is due monthly on the 1st of each month, but it is not considered late until the 6th of each month.

Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).

One-time payments may also be available in your tenant portal. 

If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 

Alternatively, you can drop off or mail a personal check, certified check, or money order to our office at any time.

We are fluent in English and currently working toward fluency in Spanish. In the meantime, we have maintenance technicians who are fluent in Spanish to help minimize any language barriers and ensure clear communication.